Welcome to my Privacy Policy.

Your privacy is important to me, and I am committed to respecting and protecting any personal information you share with me through this website. This policy explains what information I may collect when you visit my website, make an enquiry, commission a portrait or purchase artwork, and how that information is used, stored and protected. I will only use your personal information where necessary to respond to enquiries, manage commissions, process orders and provide the services you have requested.
 

Last updated: 03/11/2026

At Gemma Weighill Artist, I respect your privacy and take care to protect your personal information. This policy explains what information I collect when you visit my website, make an enquiry, commission a painting and how I use and protect that information. 

This policy applies to the website www.gemmaweighillartist.com

Who I am

This website is run by Gemma Weighill, trading as Gemma Weighill Artist. I am responsible for deciding how and why your personal information is used (known as the data controller). If you have any questions about this policy or how your information is handled, please contact me: 

Email: gemmaweighillartist.com

What information I collect

Depending on how you use my website, I may collect the following information:

Contact details: your name, email address, telephone number and postal or delivery address.

Enquiry details: information you provide when contacting me about a commission, original painting, prints and gift certificate.

Commission information: details about your requested artwork, including the animal's

 name, size, preferred medium and any instructions you provide.

Reference photographs: photographs you send to help me create a portrait or discuss a commission.

Order information: details of items purchased, order value, delivery preferences and payment status.

Payment information: information needed to confirm and reconcile payments. Payments made through PayPal are handled by PayPal, and bank transfers are processed through your bank. I do not ask you to send bank or card passwords. Some technical information, such as your IP address, browser type and information about how you use the website, may also be collected automatically through website functions or cookies.

How I use your information

I use your information only where it is needed to run my business and provide my services. 

This includes: 

Responding to enquiries and discussing commission requests.

Preparing quotes and managing orders.

Creating commissioned artwork using the details and reference photographs you provide.

Processing purchases and arranging delivery.

Contacting you about your order, including progress updates and collection or delivery arrangements.

Keeping appropriate business, tax and accounting records.

Maintaining and improving my website and protecting it against misuse.

Your reference photographs and artwork

Any photographs you send me will be used solely for the purpose of discussing and creating your commissioned artwork. I will treat your photographs and any personal information you share with care and will not pass them on to other people, unless required to do so by law. I may occasionally wish to share photographs of completed commissions on my website, social media pages or in my portfolio to showcase my work. I will always ask for your permission before sharing a completed commission where it could be linked to you personally.

Your photographs and commission details will be kept for as long as reasonably necessary to complete your commission, maintain my business records and deal with any follow-up enquiries.

Payments and artwork sales

Payments for commissioned portraits are arranged directly with me. I accept payment by bank transfer and PayPal. A 25% deposit is required to secure a commission, with the remaining balance payable once your artwork is complete and you are happy with the finished portrait. For commissions over £125, payment plans may also be available. I occasionally offer original paintings for sale through my social media pages and online marketplaces such as eBay. If you purchase an original artwork through one of these platforms, your personal information may be used to confirm your purchase, arrange payment and organise delivery. Payments made through PayPal or eBay are processed in accordance with their own privacy policies and terms. For bank transfers, I may receive information such as your name, payment reference and transaction details so that I can identify and reconcile your payment. I only use payment and purchase information to manage commissions and artwork sales, arrange delivery, respond to queries and maintain appropriate tax and accounting records.

Sharing your information

I do not sell or rent your personal information. I may share relevant information with trusted organisations where necessary to run my website or fulfil your order. These may include:

My website provider: the company that hosts and operates my website and online shop.

PayPal: to process payments made through PayPal.

Delivery companies: such as Royal Mail or Parcelforce, where your name and delivery address are needed to send an order.

Professional or public authorities: where necessary to meet legal, tax or accounting obligations.

These organisations may process information in accordance with their own privacy policies and legal responsibilities.

How long I keep your information

I keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including any legal, accounting or reporting requirements.

 For example:

Enquiry information may be kept for a reasonable period so I can respond and follow up.

Commission and order records may be kept for as long as necessary to manage the order and deal with any questions or disputes.

Relevant financial and tax records are kept for the periods required by law.

When information is no longer needed, I will securely delete it or dispose of it.

Cookies and website analytics

My website may use cookies and similar technologies to help it function properly and provide a better browsing experience. Cookies are small text files stored on your device when you visit a website. Some cookies may be necessary for the website to operate correctly, while others may help me understand how visitors use the website, such as which pages are viewed most often. I am currently checking which cookies and analytics tools are used by my website provider. If analytics or other non-essential cookies are used, I will provide information about these and, where required, ask for your consent before they are placed on your device. You can also manage or delete cookies through your browser settings. Please be aware that disabling certain cookies may affect how some parts of the website work. For further information about cookies, you can visit the Information Commissioner's Office (ICO) website.

Keeping your information safe

I take reasonable steps to protect the personal information I hold and to prevent it from being lost, misused or accessed without permission. However, no method of sending or storing information online can be guaranteed to be completely secure.

Your data protection rights

Under UK data protection law, you have rights in relation to your personal information. 

Depending on the circumstances, these may include the right to:

Ask for a copy of the personal information I hold about you.

Ask me to correct information that is inaccurate or incomplete.

Ask me to delete your personal information.

Ask me to restrict how I use your information.

Object to certain uses of your information.

Request a copy of information you have provided in a portable format, where this right applies.

Withdraw consent where I rely on your consent.

Some information may need to be retained where there is a legal or other valid reason to do so.

To exercise any of these rights, please contact me using the email address in the Who I am section.

Links to other websites

My website may contain links to other websites and social media platforms. If you follow these links, their own privacy policies and terms will apply. I am not responsible for the privacy practices of other websites.

Changes to this policy

I may update this Privacy Policy from time to time to reflect changes to my website, business practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.

Contact

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

Gemma Weighill

Email: gemmaweighillartist@gmail.com 

Website: www.gemmaweighillartist.com